Catering · Australia · AI Agents & Automation

How a catering business structured its marketing with AI agents

Bonhomme Catering is an Australian events and dining experiences business that relied mainly on referrals to win new clients.

Simplia built a marketing operation with AI agents and automations, using Claude Code to support campaign management, results analysis and the creation of materials.

01The challenge

How do you do marketing with a lean team?

Bonhomme already had experience and clients, but new business came mainly through word of mouth.

Building a new acquisition channel would mean managing campaigns, producing creative, analysing results and keeping the website up to date.

All while the team needed to focus its time on delivering events.

The challenge was to build a marketing operation without significantly increasing costs or workload.

02The solution

A dashboard to manage AI agents and automations

Simplia developed an environment that connects Bonhomme's core marketing activities.

Behind this structure, AI agents and automations help analyse campaigns, spot optimisation opportunities and produce on-brand materials.

The result is an operation that supports execution and decision-making, without needing a dedicated team for every activity.

  • Paid Media Google Ads and Meta Ads
  • Creative AI agent with brand context
  • Websites and pages Development and content with AI
  • Data Analysis and optimisation recommendations
Figures removed to protect the client's data.
03AI applied to campaign management

Weekly analysis to guide every optimisation

The dashboard uses a recurring analysis framework to track Google Ads and Meta Ads campaigns.

Every week, the data is analysed to identify changes in performance, opportunities and the adjustments needed.

Rather than just presenting metrics, the structure helps interpret the results and recommend the next steps.

Google Ads

Search terms
the searches triggering the ads.
Keywords
performance, conversions and opportunities.
Campaigns
results, costs and efficiency.
Recommendations
adjustments suggested by the data.

Meta Ads

Performance
campaigns, ad sets and ads.
Creative
signs of fatigue and falling performance.
Comparisons
the ads and approaches with the best results.
Recommendations
creative to keep, revise or replace.

All of it, done directly from Claude.

The media manager stopped working in each platform separately and now works only in Claude. In a single dashboard, they follow every metric, talk to Claude, and Claude carries out the actions in each platform.

AI doesn't replace strategy. It helps turn data into faster, better-grounded decisions.

04AI agents for creation

On-brand creative and pages

We developed an AI agent configured with Bonhomme's brand book, including its visual identity, design references and tone of voice.

It supports the creation of ads, graphic pieces and website materials, keeping them consistent with the brand.

AI was also used in the website redesign, supporting the design, copy and development of the pages.

Faster production, without losing Bonhomme's identity.

Result: ads generated by the automation

  • Bonhomme ad: “Private chef for your event”
  • Bonhomme ad: “A bespoke menu for your event”
  • Bonhomme ad: “Looking for catering for your event?”
  • Bonhomme ad: “Catering for your event with dietary menus”
  • Bonhomme ad: “Looking for wedding catering?”
  • Bonhomme ad: “A bespoke menu for your wedding”
  • Bonhomme ad: “Wedding canapés, curated for your day”
  • Bonhomme ad: “Wedding catering for your day”
  • Bonhomme ad: “Catering for your wedding with dietary menus”
05The results

A new acquisition channel, with a lean operation

Bonhomme began generating new business opportunities through digital campaigns, no longer relying on referrals alone.

The dashboard also brought more structure to analysing results, producing materials and guiding marketing decisions.

+9 leads per week A new acquisition channel, with low media investment and a controlled cost per lead.
  • More structured campaign management Recurring Google Ads and Meta Ads analysis, with recommendations based on performance.
  • Faster creative production An AI agent with the brand's references supports the creation of ads and digital materials.
  • Less operational work Automations and agents cut repetitive tasks, freeing up time for strategy and delivering events.
06What this project shows

More marketing capacity, without growing the team

The Bonhomme project shows how AI and automation can make a marketing operation viable for businesses with lean teams.

Simplia connected data, processes and AI agents into a structure that supports execution and decision-making.

Technology didn't replace strategy. It made carrying it out simpler and more efficient.

Does your business also need to do more with a lean team?

Find out where AI and automation can simplify your operation.