Questions answered before they become drop-offs
The agent answers product, shipping and exchange questions in seconds and walks the customer to checkout, at your traffic's volume.
WHERE WE WORK · E-COMMERCE
The store that sells, answers and recovers on its own.
Simplia builds your store's AI layer: questions answered in seconds, abandoned carts recovered and post-sale that turns into repeat purchases, at whatever volume your traffic demands.
The customer arrived from the ad with a shipping question and nobody answered in time. The cart got left behind, support sank into "where's my order?" and repeat purchases were left to luck. The sale doesn't die in the ad: it dies in support and post-sale.
The abandoned cart comes back to the conversation
Win-back at the right time, with the right offer, on WhatsApp and email, following the rules you define.
"Where's my order?" leaves the support queue
Tracking, confirmation and delivery updates answered automatically, without opening a ticket.
Product descriptions at volume
Titles, descriptions and variations written in the store's standard, ready to publish and to test.
Customers come back without luck involved
Satisfaction surveys, good reviews routed to the right place and repurchase offers in each product's right window.
The operation becomes a number you track
Sales, returns and channel performance organized automatically, with no spreadsheet exports.
AI answers, recovers and follows through. Deciding product, price and growth stays with you.
FREE
AI diagnosis for your store
Chat with Simplia's AI consultant. In a few minutes, you get a plan of what to automate first in your operation.
- The 3 highest-impact automations for your store, in order of priority
- Where the store loses sales today: replies, carts or post-sale
- An honest impact estimate, with no empty promises
No sales call, no commitment. You chat, get the diagnosis and decide the next step.
Hi! In one sentence: what does your company do?
A dental clinic with 4 locations.
Perfect. Where do you lose the most time today: scheduling, support, or billing?
Support on WhatsApp, we can't keep up.
Roughly how many messages do you get per day?
Around 300, easily.
Got the picture. Building your diagnosis…
✓ Diagnosis ready for you to see.
HOW IT WORKS
From conversation to operation
A short path, with scope and price locked before any implementation.
- 01
Diagnosis
You take the free diagnosis and get your opportunities, prioritized.
- 02
Plan
Together we define the right system, with scope and price locked.
- 03
Implementation
We build, test and integrate with your platform and your CRM.
- 04
Operation & improvement
The first automation goes live and we evolve from there.
Connected to your platform and the tools the store already uses.
- Google Ads
- Meta Ads
- TikTok
- Google Analytics
- Google Search Console
- Teams
- Google Drive
- Google Sheets
- Hootsuite
- Slack
- Remotion
- Higgsfield
What every store asks
01 Does it integrate with my platform?
Yes. The agent talks to Shopify, VTEX, Nuvemshop and the main platforms, plus your CRM.
02 Will the AI give discounts without control?
No. Recovery conditions follow the rules you define. Nothing goes past the limit.
03 Can it handle campaign peaks?
Yes. Volume is where AI performs best: a thousand conversations cost the same effort as one.
04 How long until it's running?
The first automation usually goes into production within a few weeks, already integrated with your systems.
05 How much does it cost?
The diagnosis is free. After it, you get a proposal with scope and price locked, with no surprises along the way.
Let's unlock your store's sales.
Start with the free diagnosis or talk to us directly.